Shipping policy
Shipping Policy
Last updated: January 2026
Digital Products
Digital products (PDF guides) are delivered instantly upon purchase.
After your order is confirmed, you will receive an email with a download link. No physical item will be shipped.
If you do not receive your download link within 10 minutes, check your spam folder. If you still cannot find it, DM @peterslogic on TikTok for assistance.
Physical Products
Physical products (apparel, accessories, and merchandise) are shipped within 3-5 business days of order confirmation.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order.
Delivery Times
Estimated delivery times after dispatch:
| Region | Estimated Time |
|---|---|
| United States | 5-10 business days |
| Canada | 7-14 business days |
| Europe | 7-14 business days |
| International | 10-20 business days |
These are estimates only. Actual delivery times may vary due to customs, weather, or carrier delays.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Customs & Import Duties
International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the shipping cost.
Lost or Delayed Packages
If your package is lost or significantly delayed, contact us at @peterslogic on TikTok. We will work with the carrier to resolve the issue.
Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. If an order is returned due to an incorrect address, you will be responsible for additional shipping costs.
Questions?
DM @peterslogic on TikTok for shipping inquiries.