Refund policy
Refund Policy – Digital Products
All sales are final.
This is a digital product. You receive instant access to the download upon purchase.
Refunds cannot be issued for digital products. Once the file is downloaded, it cannot be returned.
Download Issues?
If you have trouble downloading your file, contact me at @peterslogic on TikTok. I'll help you get it.
Before You Buy
Please read the full product description before purchasing so you know exactly what you're getting.
Questions?
DM @peterslogic on TikTok.
Refund Policy – Physical Products (Merch, Apparel, Gadgets)
Returns
You can return physical items within 14 days of delivery for a full refund.
Items must be:
-
Unused
-
In original packaging
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In sellable condition
How To Return
Contact me at @peterslogic on TikTok with your order number. I'll send you the return address.
Return shipping costs are the customer's responsibility.
Refunds
Once I receive and inspect the returned item, I'll process your refund within 5 business days.
Refunds go back to your original payment method.
Damaged Items
If your item arrives damaged, DM me on TikTok (@peterslogic) within 7 days of delivery with photos. I'll send a replacement at no cost.
Questions?
DM @peterslogic on TikTok.
Summary Table
| Policy | Digital Products | Physical Products |
|---|---|---|
| Refund | ❌ No refunds | ✅ 14 days, unused |
| Return | ❌ No returns | ✅ 14 days |
| Damaged | N/A | ✅ 7 days, photo proof |
| Shipping | N/A | ❌ Customer pays return shipping |
Combined Version (For Your Store)
If you want one page covering both:
Digital Products
All sales are final. No refunds. You get instant access to the download upon purchase.
If you have download issues, DM @peterslogic on TikTok.
Physical Products
Returns accepted within 14 days. Items must be unused and in original packaging. Contact @peterslogic on TikTok for return address. Return shipping is the customer's responsibility.
Damaged items? DM @peterslogic within 7 days with photos for a free replacement.